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Terms of services Privacy policy

Shopvolution Limited ("we", "us" or "our") is committed to protecting and respecting your privacy. This policy (together with our Terms of Service ) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For data protection purposes, the data controller is Shopvolution Limited, incorporated and registered in the England and Wales (number 07431086), whose registered office is at 87 Notting Hill Gate London W11 3JZ, United Kingdom.

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide to us when creating a Shopcade account via our Site www.shopcade.com or on our mobile applications (our "Service") including, but not limited to, name, location and email address.

  • Information that you allow us to collect from Social Network Services by linking your account on any Social Network Service, such as Facebook, Google, Twitter, or Instagram, to your Shopcade account. As an example, when connecting your Facebook account, this includes your Facebook user account information including, but not limited to, information such as age, name, profile picture, gender, networks, user ID, list of friends and such friends' user IDs and any other information you have made available through your settings on Facebook.

  • Details of your activities on our Site or Service including, but not limited to, any purchases you make through our Site or Service or participation in any games or contests.

  • Details of your use of our Site or Service including, but not limited to, traffic data, location data, weblogs and other communication data.

  • Any data you upload to our Site or Service including posts, reviews and comments or any personal data we fetch from any other websites or services which you authorize us to do.

  • If you contact us, we may keep a record of that correspondence. We may also ask you for information when you report a problem with our Site or Service.

    We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

    IP Addresses and cookies

    When you use our Service, whether as a registered user or not, we may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. If you have linked your Facebook account with your Shopcade account, we may also collect such information from your Facebook friends and other Facebook users who use the Service. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. When you create a Shopcade account and when you use the Service, we place a cookie file on the hard drive of your computer so that we can collect the information we need to deliver the Service. By using our Service, you agree to our use of cookies for this purpose.

    For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve the Service and to deliver a better and more personalized service.

    You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies or by clearing your cookies. Please refer to your computer or browser manual on how to do this. However, cookies are essential for our Service to operate. If you disable your cookies, your use of our Service will be adversely affected.

    Please note that our advertisers may also use cookies, over which we have no control.

    Where we store your personal data

    The data that we collect from you may be transferred to, and stored in, countries outside the UK and the EEA for the purpose of operating our Service and some data processing may be carried out by third parties on our behalf (such as a third party host). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

    You are responsible for keeping confidential any password which enables you to access certain parts of the Service, whether a password has been given to you by us, chosen by you or generated using a third party platform such as Facebook. We ask you not to share a password with anyone.

    Unfortunately, the transmission of information via the internet is not completely secure. Although we use all reasonable efforts to protect your personal data, we cannot guarantee the security of your data transmitted to our Site or Service; any transmission is at your own risk.

    Uses made of the information

    We use information held about you in the following ways:

  • To provide our Site or Service to you and ensure that content on the Service is presented in the most effective and relevant manner for you.

  • To provide you with information, products or services including, but not limited to, from our partner merchants that you request from us or which we feel may interest you, unless you have opted out of receiving such information, products or services.

  • To carry out our obligations arising from any contracts entered into between you and us.

  • To allow you to participate in interactive features of the Service, when you choose to do so.

  • To notify you about changes to the Service.

  • Disclosure of your information

    We do not disclose information about identifiable individuals to our advertisers, affiliates or partner merchants, but we may provide them with aggregate statistical information and analytics about our users and non-registered visitors habits and use of our Sites and Service.

    We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

    We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

  • If Shopvolution or substantially all of its assets is acquired by a third party, in which case personal data held by it about its users will be one of the transferred assets.

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements including Facebook’s terms of use; or to protect the rights, property, or safety of Shopvolution, our users, or partner merchants and others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

  • Third parties

    The Service may, from time to time, contain links to and from third party websites of our partner networks, advertisers, partner merchants, retailers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

    Changes to our privacy policy

    Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


    Questions, comments and requests regarding this privacy policy are welcome and should be addressed to support@shopvolution.com or Shopvolution Limited, Privacy Office, 87 Notting Hill Gate, W11 3JZ, London, United Kingdom